Privacy Policy

1. Introduction

Welcome to SMP Institute of Film & Media ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://smpinstitute.in or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, date of birth, and gender when you register or apply for courses.
• Educational Information: Academic qualifications, institution names, and year of passing.
• Payment Information: Billing details processed securely through our payment partners (Razorpay).
• Communication Data: Any information you provide when contacting us through forms, email, or phone.

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing your course applications and enrollments
• Communicating with you about courses, schedules, and updates
• Processing payments and sending receipts
• Providing student support and assistance
• Sending promotional emails about new courses and offers (with your consent)
• Improving our website and services
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or acquisition.
• Placement Partners: With your consent, we may share your portfolio with potential employers.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: